Kendall Auto Alaska
  • Kenai - Ford
  • Kenai, AK, USA
  • Commission Based
  • Full Time
  • Medical/Dental/Vision/Life Insurance Paid Vacation/Sick Leave/Personal Time Holiday Pay/401k Retirement Plan Employee and Family Discounts

Kendall Ford of Kenai has an immediate opening for a full time Service Advisor to come join our established service team.

Kendall provides a fun and dynamic workplace with many opportunities to grow as an individual as well as a Kendall team member.

Come join the Kendall family!

QUALIFICATIONS, TRAINING OR SKILLS REQUIRED:

  • Candidate must have superior verbal communication skills and excellent customer service skills.
  • Some service writing experience preferred.
  • Knowledge of automobile repair/maintenance and the ability to operate many makes, models and types of vehicles, both manual and automatic often within restricted areas is required.
  • Preference will be given to applicants with Managerial and/or Service Advisor experience
  • Ability to perform multiple tasks concurrently in an efficient and organized manner.

Valid driver license with an acceptable driving record is required.

DUTIES/ESSENTIAL JOB TASKS:

  • Interface with customers and service technicians to identify and sell vehicle repairs and maintenance.
  • Determine need for repairs and maintenance by vehicle inspection and questioning customer, and by researching service history and computer information.
  • Verify that work is properly diagnosed and performed.
  • Input and maintain vehicle and customer information in computer system.
  • Communicate with customers in a professional and timely manner with updates of vehicle repire status and costs.
  • Work calmly and efficiently under pressure, and with customers to solve problems.
  • Use telephone, Email and other means to communicate with customers and vendors.
  • Schedule appointments.
  • Maintain professional appearance of work area.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS:

  • Works primarily indoors.
  • Occasional work outdoors, which is exposed to ambient heat and cold, and to sun, rain and other weather conditions.
  • Some of indoors work is in a shop environment, with exposure to fumes, dust and elevated sound levels.
  • Frequent telephone use.
  • May spend greater than 3/4 of work shift with PCs and video display screens.
  • Standing/walking short distances: up to 3/4 of work shift on hard and soft surfaces.
  • Lifting: rarely, up to 40 pounds.
  • Carrying: rarely, up to 40 pounds, for up to 200 feet.
  • Hearing and speech capability adequate to converse with clients and other employees in person and by telephone.
  • Must be willing to work Saturdays.
  • Sight adequate to locate and identify vehicles and other employees, and to use proprietary computer software.

 

Kendall offers excellent pay and benefits including:

Medical/Dental/Vision/Life Insurance

Paid Vacation/Sick Leave/Personal Time

Holiday Pay/401k Retirement Plan

Employee and Family Discounts

 

If you are looking to further your career then we are excited to hear from you.  

Please visit www.KendallAutoJobs.com to complete our online application.

Kendall Auto Group is an equal opportunity employer.




This position has been closed and is no longer available.
Kendall Auto Alaska

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